Question 1

What products does Nomadesk offer?

Accepted Answer

Nomadesk Cloud — European secure collaboration platform hosted in Europe: encrypted vaults, file sync, sharing and mobile access, run and supported by Nomadesk. Nomadesk Private — The same collaboration platform deployed on-premises or in your own data centre, under your operational and jurisdictional control. EUDataVault.EU — European object storage (S3-compatible) for backups and large data sets, with a free 10 TB trial. Integration platform — Nomadesk as a secure collaboration foundation: embed vaults, sharing and file workflows into your own applications via APIs.

Question 2

Which product is right for my organisation?

Accepted Answer

Nomadesk Cloud is built for: Organisations that want secure collaboration without running infrastructure. Nomadesk Private is built for: Governments, defence, healthcare and enterprises with sovereignty requirements. EUDataVault.EU is built for: Teams needing sovereign, cost-predictable European storage. Integration platform is built for: Software vendors and enterprises building on top of secure collaboration.

Question 3

Can Nomadesk be built into our own applications?

Accepted Answer

Yes. Both Nomadesk Cloud and Nomadesk Private expose the full REST API, so vaults, sharing and file workflows can be embedded directly into your own products and portals.

Question 4

How does Nomadesk Cloud work?

Accepted Answer

Hosted by Nomadesk in European data centres. Nomadesk operates, patches and monitors the platform. Full API access; can be embedded into your own applications. Best for: Fast deployment with European data residency and no infrastructure work.

Question 5

How does Nomadesk Private work?

Accepted Answer

On-premises or in infrastructure you choose and control. You own the deployment, keys and operational boundary. Full API access; can be embedded into your own applications. Best for: Strict sovereignty, air-gapped or regulated environments.

Question 6

Where does our data actually live?

Accepted Answer

In Europe. Nomadesk Cloud runs in European data centres operated under European jurisdiction. Nomadesk Private runs on infrastructure you choose and control, including air-gapped environments.

Question 7

Can we move from Cloud to Private later?

Accepted Answer

Yes. It is the same platform in both deployment models, so the migration path is supported and our Ghent-based team can run it with you.

Question 8

How much does Nomadesk Cloud cost?

Accepted Answer

€14 per month includes 1 user and 1 TB of storage. Additional users are €6 per additional user / month and additional storage is €8 per additional TB / month.

Question 9

What would a typical team pay?

Accepted Answer

1 user with 1 TB: €14 per month. 25 users with 5 TB: €190 per month. 100 users with 20 TB: €760 per month.

Question 10

Does Nomadesk Private use the same price list?

Accepted Answer

Cost per user falls as you scale. Pricing shown applies to Nomadesk Cloud only; Nomadesk Private is quoted separately.

Question 11

Can we try Nomadesk Cloud before buying?

Accepted Answer

Yes. You can start a free Nomadesk Cloud trial online and be collaborating in minutes — no infrastructure work and no sales call required.

Question 12

Is there a free trial for European storage?

Accepted Answer

Yes. EUDataVault.EU includes a free 10 TB trial of S3-compatible European object storage, which you can start from the storage page.

Question 13

We already have an account — what then?

Accepted Answer

If an account already exists for your email address, sign in instead of creating a second one. If you cannot get in, our team can help you recover access.

Question 14

How do I reach sales?

Accepted Answer

Email sales@nomadesk.com or call +32 9 496 33 74. You can also send us the details of your organisation through the contact page and we will come back to you.

Question 15

Can we get a guided demo or proof of concept?

Accepted Answer

Yes. We run supported proofs of concept scoped to your environment and users, together with migration and integration services delivered by our own engineers.

Frequently asked questions

What Nomadesk offers

Cloud or Private

What it costs

Trying Nomadesk

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